INSIGHT ANGELS LTD

WEBSITE PRIVACY AND COOKIE POLICY

Last Updated On 10-Jan-2024

Effective Date 25-May-2018

 

Insight Angels is an independent research and insight consultancy. We work with businesses to help them better understand their customers through conducting market research or analysing data which already exists within their business.

Your privacy is important to us and we take great care in protecting any information you provide while visiting our website (www.insightangels.com). This policy explains how we collect, use, share and protect your personal information, and how we use cookies. By using this website you consent to our use of your personal information under this Policy. We reserve the right, at our discretion, to modify our privacy practices and update and make changes to this Policy at any time. If we make any changes, we will update the Policy on this website.

 

Information we collect on www.insightangels.com

Email

 

How we use this information

We will use the information that we collect about you for the following purposes:

To contact you and/or provide you with general information as well as information about our products and services from time to time;

To share with trusted third-party processors to perform functions on our behalf (please refer to the ‘Who we share the information with’ section for further details).

We will only use your personal information for the reasons specified in this policy, unless you have specifically consented to, or opted in to, another use of your personal information, or unless we are required to do otherwise by law. 

The legal basis for processing your data is our legitimate interest to ensure that customers are kept informed of our latest news and services, we continually improve our services and the experiences of users of our site, and we can fulfil any requests you may make of us.

Who we share the information with

All of your personal information is treated as confidential. We will never intentionally disclose this information to any third parties unless you request or consent to sharing your identifying information with them for a specified purpose.

We will not sell your personal information to third parties. Your information is not normally shared with anyone, except employees of Insight Angels and trusted third-party processors to perform functions on our behalf, such as hosting our databases, or data processing services. They will have access to the information needed to perform their functions but may not use it for other purposes. They will never use your information to send you marketing. They must also process the personal information as set out in this Privacy Policy and as permitted by applicable Data Protection legislation.

 

Retention of your information

We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your rights

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at barbara@insightangels.com. We will respond to your request in accordance with applicable law.

If you have a concern about the way we’ve handled your personal information, you can report it to the UK regulator, Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website at https://ico.org.uk/concerns/ or by calling the helpline on 0303 123 1113.

Security

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

All of our employees and data processors (i.e. those who process your personal information on our behalf, for the purposes listed above), who have access to, and are associated with the processing of personal information, are obliged to respect the confidentiality of the personal information of all users of our Services. Although our offices and servers are based within the United Kingdom, we (or one of our trusted third parties acting on our behalf) may transfer your personal information outside the European Economic Area (EEA). Whilst some of these countries do not afford the same legal protection as is enjoyed in the EEA, we ensure that appropriate safeguards are in place to protect your information. By providing us with your information, you consent to us (or third parties acting on our behalf) transferring your information outside the EEA.

 

Third party links & use of your information

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Grievance / Data Protection Officer

If you have any queries or concerns about the processing of your information that is available with us, you may contact our Data Protection Officer at Insight Angels, 135 Ninesprings Way, Hitchin, Hertfordshire SG4 9NZ, email: barbara@insightangels.com. We will address your concerns in accordance with applicable law.

 

Consent to our use of cookies

We also collect information on website usage using cookies. Cookies and similar technologies are very small text documents or pieces of code, which often include an anonymous unique identifier. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and access information from it.

By using the Website you acknowledge that we may store and access the following cookies on your computer or other device.

Necessary cookies

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

The Website uses one necessary cookie set by Squarespace (the website host) to prevent cross-site request forgery (CSRF).

Functional cookies

Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features. The Website uses two functional cookies set by LinkedIn to store visitor consent regarding using cookies for non-essential purposes, and to facilitate data centre selection.

Advertisement cookies

Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns. The Website uses two advertisement cookies set by LinkedIn to recognize browser IDs from LinkedIn share buttons and ad tags, and to store performed actions on the website.

 

Contact details

If you have any queries concerning this policy, please contact us at:

Insight Angels

135 Ninesprings Way

Hitchin

Hertfordshire

SG4 9NZ